Responsible Gaming

On 11bt Responsible Gaming
Safe and healthy gaming experience

Gaming is meant to be fun, not stressful. 11bt believes every player deserves to play safely, healthily, and with full awareness. Our responsible gaming policy is here to give you that protection.

18+ Only Set Limits Support Available Self-Exclusion
🛡️

Our Safety Measures

Tools and protections we offer for responsible gaming on 11bt

Set Betting Limits

Set your own daily, weekly, or monthly maximum bet limit. Once the limit is reached, play will automatically stop.

Time Limits & Breaks

Take an automatic break after a set period of time. Keep your session length in check and build healthier gaming habits.

Self-Exclusion Benefits

Temporarily or permanently exclude yourself from the platform. Once self-exclusion is activated, your account will be fully locked.

Deposit limit

Set a cap on how much you can deposit within a given period. Keep your finances in your own hands.

Set a loss limit

Set a limit that stops you from playing once you've lost a certain amount. Protect yourself from significant losses.

24/7 Support

Our support team is always ready to help. Reach out with any concern — we're here for you.

1 What is responsible gaming and why does it matter

Online gaming and betting are a form of entertainment. But when it gets out of control, it can have a serious negative impact on your personal, family, and financial life. 11bt firmly believes that responsible gaming is not just about following rules — it is a part of living a healthy life.

The heart of responsible gaming is this: play for fun, not as a primary source of income. When you sit down to play, treat it like any other form of entertainment — like watching a film or going on a trip. Stick to a set budget and take wins and losses in stride.

11bt is committed to fostering a culture of responsible gaming. Our platform includes multiple safeguards to help you play in a controlled and healthy way. Reaching every player in Bangladesh with responsible gaming awareness is one of our core goals.

Remember: Gaming is a form of entertainment, not a source of income. Do not treat it as a livelihood. If you lose, resist the urge to chase your losses with bigger bets.
2 How to set your limits

Setting your own limits is the most important part of responsible gaming on 11bt. After logging in, you can easily configure the following limits from your account settings:

📅
Daily limit

Daily limit on bets or deposits

📆
Weekly Limit

Weekly maximum bet limit

🗓️
Monthly Limit

Maximum total monthly spending amount

⏱️
Time Limit

Daily limit on gaming hours

📉
Loss limit

Stop play after a set loss amount

💳
Deposit limit

Total deposit limit for a set period

When setting limits, consider your monthly income, family responsibilities, and other expenses. Only play with money you can afford to lose — funds whose loss won't seriously impact your life.

Tips: Increasing a limit requires a 24-hour waiting period. This prevents you from making decisions based on impulse.
3 Self-Exclusion & Break Benefits

Sometimes stepping back is the best decision you can make. With 11bt's self-exclusion feature, you can take a break from the platform for a set period of time. This feature is entirely voluntary and can be activated whenever you choose.

Temporary Break

You can take a temporary break ranging from 24 hours to 6 months. During this period, you will not be able to access your account or place bets. Once the break period ends, your account will be reactivated automatically.

Permanent Self-Exclusion

If you feel that gaming is negatively affecting your life, consider permanent self-exclusion. Once this decision is made, your account cannot be reopened. It is a brave and responsible choice.

1
Go to Account Settings

After logging in, click on the "Responsible Gaming" option.

2
Choose Self-Exclusion

Temporary or permanent — choose the option that works best for you.

3
Confirm

Confirmed via OTP or password, changes take effect immediately.

Important: Do not attempt to open a new account during self-exclusion. This violates our responsible gaming policy.
4 Signs of a gambling problem

Gaming addiction often develops gradually. Stay aware of the warning signs below to protect yourself or someone you care about. If any of these apply to you, please seek help.

1
Are you repeatedly increasing your bets to recover losses?
2
Unable to stop gaming and find yourself coming back repeatedly?
3
Are you gaming at the expense of time with family or work?
4
Are you borrowing money or selling assets to fund your gaming?
5
Are you lying or hiding the truth about your gaming?
6
Do you feel restless or irritable when you're not gaming?
7
Struggling financially but can't stop gaming?
Warning: If more than three of the above signs apply to you, contact our support team today or activate the self-exclusion feature.
5 Minor protection

11bt is a platform strictly for users aged 18 and above. We take strong measures to prevent minors from accessing gaming and actively support parents in keeping their children safe.

  • KYC age verification is mandatory at registration
  • Suspicious accounts are verified immediately
  • Accounts confirmed to be under 18 will be closed and funds returned
  • Parents can install parental control software on their child's devices

Advice for parents: Stay aware of your child's online activity. Set healthy boundaries around internet use and have open, honest conversations about gaming.

If you suspect a minor is using 11bt, please contact us at [email protected]. We will take action within 72 hours.
6 Healthy Gaming Tips

Responsible gaming is more than following limits — it's a mindset. 11bt wants you to enjoy every gaming session and maintain a healthy, balanced life.

  • Set a Budget: Set a fixed monthly budget for gaming and stick to it
  • Set Time Limits: Decide in advance how many hours you will play each day
  • Take a Break: Take short breaks between sessions. Get up, stretch, and drink some water
  • Never bet on impulse: Avoid gaming when you're feeling angry, sad, or stressed
  • Accept Losses as Normal: Losses are a normal part of gaming — it's best not to chase them
  • Keep other hobbies in your life: Make time for family, friends, sports, or hobbies
  • Avoid Alcohol: Never place bets while under the influence
Golden Rule: If gaming starts causing anxiety instead of enjoyment, take a break. Come back only when it feels fun again.
7 Frequently Asked Questions (FAQ)

Decreasing your limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period — this protects you from making impulsive decisions in the heat of the moment.

During self-exclusion, your account will be locked. You will not be able to log in, place bets, or make deposits. However, any existing balance in your account will remain safe.

Yes. If you believe a family member is struggling with a gaming addiction, contact our support team. We will handle the matter confidentially and take the necessary steps.

Yes, all of 11bt's responsible gaming features are completely free. Limit setting, self-exclusion, time limits — everything is easily accessible from your account settings.

Our 24/7 live chat support team is always available. You can also talk to a family member, a friend, or a mental health professional. Gaming addiction is a real problem with real solutions — don't face it alone, reach out for help.
Need Help?

If you are struggling with gaming addiction or stress, reach out to us today.

Live Chat 24/7
Quick self-exclusion

Want to stop playing right now? Activate self-exclusion from your account settings.

Log In
🛡️

Play responsibly, 11bton

Join 11bt today for a safe and enjoyable gaming experience. We are always here for you.

SSL Secured 18+ Licensed Responsible
বাংলা